Cisco 8821 WiFi PhoneTable of Contents

  1. Power On/Off
  2. Place a call
  3. End a call
  4. Hold
  5. Conference
  6. Transfer
  7. Volume
  8. Voicemail
  9. Basic Voicemail Controls
  10. Voicemail Controls During Playback
  11. Voicemail Controls After Playback
  12. Menus

Power On/Off

  • Power On
  • Push and hold the Power/End Call  until you see red LED light up
  • Power Off 
  • Press and hold Power/End Call  for 4 seconds
  • Press Power Off

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Place a Call

  • Enter a phone number using keypad
    • Press Answer/Send 
  • Internal calls: Dial 5-digit extension
  • Local calls: Dial 9 + 7-digits
  • Long distance/toll free: Dial 9 + 1 + 10-digits
  • Dial using Speaker Phone
    • Press and hold the Speaker  button until activated
    • Enter a phone number using the keypad
    • Press Answer/Send 
  • Dial from Call History
    • Select the Phone app by pressing the Right navigation key
    • Select Recents 
    • Select All Recents
    • Select an entry, press Answer/Send 

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End a Call

  • Press the Power/End Call softkey

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Hold

  • Place a Call on Hold
    • Select the Phone app by pressing the Right navigation key
    • Press the Hold
  • Resume a Call
    • Select the Phone app by pressing the Right navigation key
    • Select the held call
    • Press Resume

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Conference

  • From a connected call (not on hold), press More and select Conference
  • Make a new call
  • Press Merge
  • Repeat these steps to add more participants

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Transfer

  • From a connected call (not on hold), press More  and select Transfer
  • Call the transfer recipient.
  • Press the Transfer 
  • Note: To transfer a call direct to the recipient’s voicemail greeting, dial # + the 5-digit extension

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Volume

  • Use  to adjust volume of the phone ringer
  • Use of same keys adjusts the volume during an active call as well

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Voicemail

  • First-time voicemail enrollment
    • Press and hold the 1 key
    • Enter the first-time enrollment password (your 5-digit extension)
    • Follow voice prompts to setup voicemail
    • Listen to messages
    • Press and hold the 1 key
    • Enter your passcode followed by the # key
  • Access voicemail from an outside phone
    • Dial 608-204-4444
    • Press the * key when your greeting begins
    • Enter your 5-digit DN followed by the # key
    • Enter your passcode followed by the # key

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Basic Voicemail Controls

  • 1 = Hear new message
  • 2 = Send new message
  • 3 = Hear old messages
  • 4 = Setup options
  • * = Cancel or backup
  • # = Skip or move ahead

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Voicemail Controls During Playback

  • 1 = Restart
  • 2 = Save
  • 3 = Delete
  • 4 = Slow Playback
  • 5 = Change Volume
  • 6 = Fast Playback
  • 7 = Rewind
  • 8 = Pause or Resume
  • 9 = Fast Forward

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Voicemail Controls After Playback

  • 1 = Repeat
  • 2 = Save 
  • 3 = Delete
  • 4 = Reply
  • 5 = Forward Message
  • 6 = Save as New
  • 7 = Rewind
  • 9 = Play Summary 

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Menus

FEATURE

ACTION

Scroll through Menu

Use Navigation Button

Select an option

Press Center Button

Lock Keypad

Press and hold 0 (Zero) until you see the message, Keypad is locked.

Unlock Keypad

Press Unlock

Press Zero

Screen Brightness/Display Timeout/Font Size

Access

Settings > Display

Ringtones

Access

Settings > Sounds

Vibrate/Silent

Access

Settings > Sounds

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